Safety Program:
Pollux Aviation’s operating policies are based on the concept that safety comes first. Essential elements of safety include quality condition of equipment, meticulous pre-flight inspections, thorough training and high motivation of pilots, and support personnel. Additional training also is required for Crew Resource Management, Aeronautical Decision Making, recovery from adverse weather conditions including whiteout conditions, aircraft performance planning, emergency response training, and on-board passenger briefings. All of our personnel are devoted to duty, good judgment, sound operational planning, and efficient use of available resources.

All of Pollux Aviation’s pilots have a minimum of 1000 pilot in command hours in helicopters, more than doubling the FAA minimums for air carrier operations.

FAA Approved Air Carrier:
Pollux Aviation Ltd. is a certified Part 135 Air Carrier. Certification assures the consumer that the company is operating in accordance with an FAA approved operations and training program. The company is then closely monitored by the FAA to ensure compliance with the approved methods of operations and training. This assures the public of a higher standard of safety. Most aviation experts advise customers to fly only with approved FAA Air Carriers.

Robinson Certified Service Center:
Pollux Aviation is a certificated Robinson Service Center, ensuring that our aircraft are all held to the highest possible standard. All parts are ordered directly from the manufacturer and are traceable back to the date of manufacture. All aircraft are maintained by Robinson certified mechanics who have attended a Robinson Helicopter Company Factory Maintenance Course in Torrance, CA.

Regular Maintenance:
All of our aircraft receive daily maintenance checks prior to the first flight, after shutdown during a turnaround, and after the last flight. All appropriate actions are taken in the event that any abnormalities are found. Aircraft flight hours are tracked electronically and entered into the company database to be recorded and scrutinized by the director of maintenance to ensure no scheduled inspections are missed. All hourly limited components, checks, and inspections are closely monitored and scheduled more than a month in advance to ensure that parts and personnel are available at the time of scheduled service resulting in a timely aircraft turnaround.

Pilot / Passenger guidelines:

  • No passengers will be boarded while the rotors are rotating without an escort.
  • At no time will the passengers approach or exit the aircraft towards the rear of the helicopter.
  • No aircraft will be taxied between the ramp and another aircraft that is loading passengers.
  • All pilots will ensure that passengers are properly briefed as to the operation of the entry and exit doors, operation of seatbelts, are aware of no-smoking placards, location and operation of fire extinguisher, and location of survival equipment as required by FAR 135.117 prior to takeoff. {R44 Passenger Briefing Card – Located on each passenger exit.}
  • Every employee will report to the company chief pilot on any hazardous action, conduct, or event that is observed.